FAQ

How does ELIXIR measure biomarkers?

ELIXIR utilizes advanced near-infrared (NIR) spectroscopy to perform non-invasive blood analysis. By emitting NIR light, the device captures data on how the light is absorbed, reflected, and scattered by blood vessels. These measurements are then analyzed using proprietary algorithms. Our spectroscopic technology and algorithms undergo continuous enhancements to ensure greater accuracy.
Can biomarkers other than blood sugar be measured?

Currently ELIXIR only provides blood sugar level. However, after its official release, ELIXIR is expected to be supported with at least two additional biomarkers on annual basis.
What is the measurement accuracy of the ELIXIR?

ELIXIR currently provides an accuracy of approximately 85%, MARD 15%. We are actively engaged in ongoing research and development, aiming to achieve MARD 8.2% of less.
Do people who don't need blood tests right now still need the ELIXIR?

Yes, ELIXIR is beneficial to everyone. Blood reflects overall physical health and acts as a crucial indicator for disease prevention and diagnosis. With ELIXIR, you can conveniently monitor key health indicators, including symptom screening, health assessments, treatment progress, and nutrition status. Stay proactive with ELIXIR — because the best time to manage and protect your health is when you are healthy!
When will the ELIXIR be available for purchase? If so, how much?

The ELIXIR will be available for purchase soon. To stay informed about its release and pricing, we invite you to join our email list. Subscribers will be the first to know about any updates.
Can Elixir be used on all types of Diabetes?

No, ELIXIR is a healthcare device, not a medical device. ELIXIR primarily aims to be beneficial for monitoring and supporting the prevention of serious illnesses. Within diabetes patients, it is most suitable for individuals managing prediabetes or Type 2 diabetes. Type 1 diabetes patients should consult with their healthcare providers for proper treatment.
How can I see my analytics from Elixir?

The Elixir device is integrated with the Elixir APP, where users can easily view their analytics through their mobile phone or tablet.
How do I know if Elixir is eligible for insurance coverage?

ELIXIR is not currently covered by insurance. However, we are actively working on exploring potential coverage options and will keep our customers informed of any updates.
How exactly does Elixir work?

Elixir is a battery-powered portable device used to measure blood glucose levels non-invasively and without pain. When the user places the Elixir device on the palm of their hand, Elixir utilizes cutting-edge technology to analyze the blood glucose level of the user. It transfers the data onto the Elixir APP, where the user can view test analytics.
What separates Elixir from other similar products?

ELIXIR stands out from other similar products through its advanced near-infrared (NIR) spectroscopy technology, which enables non-invasive and painless health monitoring. Unlike traditional devices that may require blood samples or invasive procedures, ELIXIR analyzes blood components through light absorption, reflection, and scattering. Additionally, ELIXIR's proprietary algorithms provide real-time insights into your health, supporting early detection and prevention of potential issues. Its user-friendly design, continuous accuracy improvements, and commitment to making proactive health management accessible further set it apart.
Can ELIXIR provide a medical diagnosis?

No, ELIXIR is NOT a medical device and cannot provide a medical diagnosis. It is designed as a healthcare device to monitor and assess key health indicators. While it can offer valuable insights into your overall health, it should not be used as a substitute for professional medical advice or diagnosis. For any medical concerns, we recommend consulting with a healthcare professional.
Is ELIXIR easy to use for people without medical knowledge?

Yes, ELIXIR is designed to be user-friendly and accessible, even for individuals without medical knowledge. Its intuitive interface and clear instructions make it easy to monitor your health indicators.
Is ELIXIR safe to use? Are there any side effects from using ELIXIR?

Yes, ELIXIR is safe to use. It utilizes a non-invasive near-infrared (NIR) light source, which simply emits light to analyze blood components. Since no needles are used, the process is painless and free from known side effects.
Is Elixir FDA-approved?

Yes, the B2B version of Elixir has received FDA Class I registration as a general healthcare device. In compliance with FDA regulations, any significant hardware or software changes—including enhancements for consumer (B2C) use—require a new submission and re-evaluation. BIOPOP has already submitted the upgraded B2C version of Elixir for FDA clearance and is currently undergoing the standard review process. Reference: FDA guidelines require updated registration or premarket notification (510(k)) when a device is modified in a way that could significantly affect its safety or effectiveness. (FDA 21 CFR § 807.81)
How are the measured health data stored?

BIOPOP prioritizes securing the privacy of its customers by utilizing blockchain technology. By incorporating decentralized storage and strong encryption mechanisms, BIOPOP ensures the security of user data and provides a transparent and tamper-proof environment. This ensures that our customers' personal information is safe and secure, and empowers users to have greater control over their information. BIOPOP delivers on its unwavering commitment to privacy, data security, and decentralization principles.
Does BIOPOP store my personal data?

This system meets strict US healthcare privacy laws (HIPAA) and European data rules (GDPR), meaning hospitals can trust it with sensitive info and you control who sees your data. BIOPOP is designed to meet U.S. Health Insurance Portability and Accountability Act (HIPAA) standards, ensuring the secure processing and storage of health-related protected health information (PHI). Encrypted, decentralized storage prevents unauthorized access, and strict security protocols are in place for data access and transfer.
How can I stay updated on BIOPOP’s latest news and product launches?

The best way to stay updated about the latest news, product launches, and exclusive updates is to join the mailing list. Subscribers will have early access to new product announcements, invitations to events, special promotions and rewards, and more!
How can I contact for inquiries or support?

Please reach out to info@biopopinternational.com for any inquiries and support.
Where is the BIOPOP located?

BIOPOP headquarters is located in Bellevue, Washington.
What industries does BIOPOP operate in?

BIOPOP is committed to improving the lives of millions through revolutionizing the healthcare sector.
How can I partner with BIOPOP?

Please reach out to info@biopopinternational.com with any business inquiries.
Does BIOPOP have any sustainability initiatives?

BIOPOP stands for sustainability as the ELIXIR device is created using eco-friendly materials. In addition, ELIXIR combines healthcare into a one-in-all device, promoting an environmentally conscious future. BIOPOP continues to innovate with sustainability in mind, ensuring its products and technologies contribute to a greener future.
Is BIOPOP involved in research and development?

Yes, BIOPOP is actively involved in research and development (R&D) to advance its biotechnology. The company focuses on innovative bioluminescent technology, sustainable materials, and new applications for ELIXIR and other products. Additionally, BIOPOP PTE explores the integration of blockchain technology within its ecosystem, specifically through the BOPB token and decentralized applications. The company continuously improves its products by collaborating with scientists, engineers, and blockchain developers to expand its offerings and enhance user experience.
Are there any retail stores where I can purchase BIOPOP products?

Currently, BIOPOP products are not available for purchase in retail stores. We are actively working on the launch of ELIXIR both online and in-store. For updates, sign up for the mailing list as subscribers will be the first to know of any updates.
Is BIOPOP publically traded?

BIOPOP is not currently publicly traded. However, any possible investments and business partnerships are always welcome. Regarding these inquiries, please reach out to info@biopopinternational.com.
What are your customer service hours?

Customer service is available via email info@biopopinternational.com and by phone (425) - 440 - 2500 Monday to Friday, 9:00am to 5:00pm.
Will BIOPOP be present at any upcoming events?

After a successful CES 2025, BIOPOP will showcase the company and its products again at CES 2026. Join our mailing list for the latest updates.